A Letter Of Complaint

15 Ben Gurion

Ramat Gan, Israel
November 1, 2013

Mr.and Mrs. Eti and Gabi Rotter
The managers of Castro company
Castro Ltd.
21 Ort 

Bat Yam, Israel

Dear Mr. and Mrs. Rotter,

Recently the prices of your products have raised by more than 30%. The prices' increase is unnecessary and I would like to express my dissatisfaction with your prices.

Yesterday, I arrived to the Castro's store at the mall and I found out that the prices were more expensive than they were before, and I couldn't buy myself anything. In addition, there were barely discounts on the products. Since I'm a student and I don't work, I can't afford to buy expensive clothes, as many families who don't have any money to buy these expensive clothes. Moreover, the winters' collection is out of fashion and looks like last winter's collection. Therefore, why should I buy this collection if it already had been last winter and it is more expensive?

Since I'm not satisfied, I would like to offer some suggestions for improvement. First of all, if you want to earn more money, you should raise your production, the more you expand the output, the more you earn money. In addition, you should open more shops because Castro is a big company that is very successful and it has a great demand. I'm sure you will handle this to my satisfaction and do your best for your customers.

I look forward to your reply,

Yours truly,

Marry Smith.

This is much better. Well done!
(95)
Daphna